If a claim is necessary, it should be filed directly with the responsible moving company listed on the customer's Bill of Lading (not the company that caused the damage). Your moving company must acknowledge receipt of your submitted claim within 15 calendar days after they receive it via DPS. A list of items you are allowed to move can be found here. Upon reviewing DP3 shipment records this peak season, USTRANSCOM discovered some customer shipment transit times were not properly calculated in our DPS system. For help submitting a Loss & Damage Report, follow this step-by-step tutorial. NOTE: Government cannot reimburse for damage to real property (home). Civilian employees (or whoever is authorized to represent them) have to use DPS to schedule moves when they make a PCS move or separate from federal service. Failure to do so may cause a serious inconvenience to you and your dependents, which may result in the expenditure of excess funds for out of pocket expenses. The DITY program is a voluntary program which allows Service members, or a deceased member’s next of kin, to move … The Personally Procured Move Program (formerly Do-it-Yourself [DITY] Move) is designed to … An eligible member is ordered to perform a PCS between CONUS duty stations and is physically unable to drive (note: a dependent’s inability to drive does not satisfy this criteria), or there is insufficient time for the member to drive and report to the duty station as ordered. A HHG move is when the government schedules a mover to pack/unpack and ship all of your items. To qualify for the full replacement/repair value, you must file your claim in the system (DPS) and click the "Submit" button within nine (9) months after your household goods were delivered to you. You need to verify with your mover when you book that you are a military customer and will need weight tickets. Yes. Military Moves and Discounts A do-it-yourself move (DITY) or Personally Procured Move (PPM) can be a great way to make a Permanent Change of Station (PCS) and potentially make some money in the process. Step 5. There may be circumstances when your moving company is not responsible for paying your out-of-pocket expenses. Weight allowances range from 5,000 pounds for an E-1 to 18,000 pounds for an O-6 or above. Your orders or letter will have a funding line, your current and future duty stations, and show whether you have family members or other dependents authorized to move under those orders. If you have a question about your move… Yes! If you receive notification from the shipping system (DPS) or the personal property office that you went over your authorized weight limit, there are a few things you can do. U-Pack offers $50 off military moves with the discount code MIL50 (for all service members, past and present). This must be done within 75 days of your delivery date (applicable to shipments picked up prior to May 15, 2020) or within 180 days of your delivery date (applicable to shipments picked up May 15, 2020 and after). One final tip: be sure the remarks the movers indicated for each item are correct… your brand new, undamaged dining room table should not have a remark that says it’s full of scratches, etc. Keep in mind, if your move costs go above this amount the government is not obligated to reimburse you for those expenses. For help submitting a Loss & Damage Report, follow this step-by-step tutorial. If they're not listed, they must have either a power of attorney or written authorization that's been notarized or countersigned by a commissioned officer. Also, note that each separate shipment will have its own Government Bill of Lading or GBL number. This provides the Personal Property offices with direct feedback on your moving company. If you had good cause to exceed the 75-day notice period (applicable to shipments picked up prior to May 15, 2020) or 180-day notice period (applicable to shipments picked up May 15, 2020 and after), such as an officially recognized absence or hospitalization during all or a portion of that 75-day or 180-day window, please pass that information to your TSP for their consideration. An inconvenience claim is payment to a DoD customer to account for inconveniences associated with a mover’s inability to meet agreed and/or required pickup and delivery dates. A Personally Procured Move (also known as a Do-It Yourself Move) is when the member decides to personally move their household items instead of using a government provided mover. PPM Requirements: DD1351-2- Completed and signed by Reviewing official PCS Travel Orders DD2278- Calculated by the Transportation Office* Copies of Certified Weight tickets including Gross (full) weight and one for Tare (empty) weight This is extremely important, as your PPM payment will be based on this weight ticket. Contact one of the approved stations with questions and/or details. Apply for the PPM move by scheduling an appointment with your base Personal Property Transportation Office (PTO). On your copy of your orders, it will tell you how many travel days you are authorized to get to your next duty location. Not Allowed: Furniture & major appliances (refrigerators, washing machines, etc.). Inconvenience Claim guidance can also be found on move.mil under Frequently Asked Questions. The TSP should have given you this form when they delivered your household goods to your new home. Just enter your location info - city, state, zip, etc. Not sure what your household goods weigh? If not, they may go by cubic feet instead of weight. Military Moving & Vehicle Shipping. Be honest and leave comments – if they were a great mover we want to make sure they get the chance to work with members and their families in the future. Remember, this person is acting for you, and you are responsible for that person's decisions! The interior of your vehicle must be vacuumed clean (dry vacuumed only). Note: You are required to submit full and empty weight tickets, Note: DoD civilian CONUS to CONUS 60 days / To or from OCONUS 90 days -- See JTR table 5-91. A motorcycle or moped can be considered a POV if you are not shipping a vehicle at government expense on the same authorization or travel orders. The largest Military & Government exclusive ecommerce site offering discounts up to 50% off current season goods from 700+ top lifestyle and tactical brands. If you did not submit a Loss/Damage Report in DPS, you will need to submit your claim within 75 days of delivery (applicable to shipments picked up prior to May 15, 2020) or within 180 days of delivery (applicable to shipments picked up May 15, 2020 and after). A distinct advantage of using your VA loan is that you may not have to pay some of the additional fees normally paid at... © Copyright 2021 Military.com. If you chose not to drive all of your vehicles to your next duty station, you can pay to ship them. Right in your inbox. Please contact the Vehicle Processing Center nearest your present duty station. Look at the contract to see when payments happen, what excess charges will be, etc. Certified loaded weight ticket for each shipment with name, your Social Security number and signature of weight master. The packers should arrive with plenty of boxes, tape and packing material to get everything loaded up in boxes. Pro-Tip: Instead of using your work e-mail address in the customer information section, use your personal e-mail address so you can stay up to speed on your move at all times. The movers need to get your items off the truck and head to the next scheduled move so unless you plan to arrive maybe a day or more prior to their arrival your items will most likely go into the warehouse until you are ready to accept your shipment. You’re still not sure or need more help, contact. As the Department of Defense continues to tighten its budget, it’s important that you understand your weight … If you have any questions, it’s always best to contact your local personal property office before you start your application. For help using Move.mil or Electronic Transportation Acquisition. If you have any questions, it’s always best to contact your. If you or your designated representative are not available to accept delivery or have not taken possession of your residence when the mover offers the shipment for delivery (before the required delivery date), and the shipment is placed into Storage in transit, you are not eligible for an inconvenience claim. Other forms you may need to fill out or provide include: Only after applying for and being authorized for a PPM move can you proceed with the move. Audit is not authorized to reimburse for pre-paid storage. See the JTR, Section 0514 for more detailed information on HHG weight … Licensed to travel on public highways; and. Empty/loaded weight tickets required for each trip made. If this is the case, the government MAY use a constructed weight of 7 lbs per cubic foot … If you haven’t heard from them at least three government business days before your move, please notify your local personal property office. Need to provide a copy of your official orders to the personal property office upon receipt. Quality assurance (QA) inspectors make sure your move is going as smoothly as possible. If you or your spouse cannot be present on delivery day, you will need to appoint someone else via a Power of Attorney to sign off on anything on your behalf. A POV, or privately owned vehicle, is any motor vehicle that provides personal transportation and is owned by, or on a long-term lease (12 or more months) to, a customer or a customer's dependents. If you make multiple trips with the same vehicle you only need to obtain one empty weight ticket and a loaded weight ticket for each trip made. If you have a problem and need a QA inspector’s help, please contact your local personal property office for assistance. If you already executed your move and did not get three weight tickets but only got two, be sure to send an explanation to Audit in your claim packet to review. Are you on Pinterest? You need to check with your Traffic Management Office to determine what paperwork will be required for your DITY move. When you apply for a PPM/DITY move on the military office, you will have to provide them an estimation of the total weight of your HHG (Household Goods). The government will reimburse many costs associated with a PCS move. They are a wealth of knowledge and have the most up-to-date information to help you! This is only for a CONUS move! After you’ve entered all of the required information and listed the loss and damage per item, you must click on the Submit button to process the loss and damage report! If you haven’t heard from them at least three government business days before your move, please notify your, The easiest way, if you can’t reach your moving company is by logging into DPS. Photograph the damage, and reach out to your local Transportation Office's quality control section immediately to speak with an inspector if possible. Standard Form 1038 — Advance of Funds Application and Account (for advanced operating allowance). Multiple submissions may delay the processing of the claim. If so review the information on this tab. Military OneSource makes it easy to connect with experts for immediate moving help, access powerful planning tools and get proven, practical moving information and resources on things like permanent change of station, staying safe while moving during COVID-19 and more. Most members decide not to ask the movers for a full unpack as they prefer to put items away on their own. But, when it comes to how you move, the military gives you the option to let them handle all of the details (Government Procured Move or GPM) or you can take control (and maybe make some money) by engaging in a Personally Procured Move (PPM), formerly known as a DITY Move. NOTICE of loss or damage can be submitted in the DPS System. Arrange for any rental equipment or moving services you need. Some examples are natural disasters, acts of the government, or violent strikes that may have caused a delay with your shipment.
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