Theatre Tokens (issued by the Society of London Theatre) can be used for National Theatre bookings but only by phone or in person. Instead you will receive an email confirmation within 24 hours of making your booking. Gift Vouchers can be redeemed online, over the phone and at the Box Office counter. Give someone a special experience to look forward to whilst supporting your local theatre. Theatre Tokens is run by Society of London Theatre (SOLT) a not-for-profit organisation representing the London theatre industry. The costs of delivery will be as displayed to you on the Website during the order process.7.3 When we will provide the products. Other retailers may refund Theatre Tokens as different payment types, so read the … Gift cards bought online cannot be returned to a Waterstones store. When you purchase a Product via the Website, all transaction details that you provide to us (including your name and credit card details) will be held and used in accordance with our Privacy Policy. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received. 1.2 Why you should read them. About Theatre Tokens. The offer is only available with the specific promotional code specified and up until the deadline date advertised with each offer. 4.9 Terms of Use of Product. Refunds and Exchanges. For cancelled events, if you paid with a credit or debit card we will be issuing a full refund to that card in the next few days. Recording of the Event in any manner is prohibited. Theatre Tokens is run by Society of London Theatre (SOLT) a not-for-profit organisation representing the London theatre industry. Newcastle Theatre Royal Gift Vouchers are valid for 2 years from the date of purchase and they can be redeemed on productions that are past the expiry date. Swap and not refund If a performance you were due to see has been cancelled, see if you can swap your tickets to another performance instead of getting a refund. You can contact us by telephoning 020 3011 0755 or by writing to us at:Theatre TokensPostal Address:32 Rose StreetCovent GardenLondonWC2E 9ETEmail: [email protected] How we may contact you. Here at TheatreTokens.com we use cookies to: Lyric Theatre, Shaftesbury Avenue, London, W1D 4ES [email protected]. A linked refund does not require the full credit card number. View our Privacy and Cookies policies for full details. 1.3 Changes to these terms. - help you share our content across your social media networks; and Payment can be made by any method specified in the order process. The offer is not valid when buying Theatre Tokens through a voucher exchange including, but not limited to, Virgin vouchers, Leisure vouchers, Sodexho Sayshopping vouchers, Compliments voucher or Post Office One4All vouchers. 2.2 How to contact us. Yes, Jason Donovan & Jac Yarrow will return to The London Palladium when Joseph returns in summer 2021.Stay tuned to our website for the latest Joseph information. However, the refund tokens, for most players, are a double-edged sword. Please note that the use of the Product by you or by the person to whom you have sent the Product is subject to the Theatre Token Terms and Conditions of Use and these are set out in full at the end of these Terms in paragraph 12.4.10 Register your Product. For lovers of the stage, Theatre Tokens are the perfect gift of choice. TICKET COLLECTION. Privacy And Security5.1 Privacy Policy. SOLT will share your information with third parties only if you have given consent for us to do so. Theatre Tokens, operated by Society of London Theatre of 32 Rose Street, London WC2E 9ET VAT number 242 2802 92 (SOLT/we/us), is selling tickets to you the customer (you) for this Event as an agent on behalf of the organisers of the Event (the Organiser) on these terms and conditions and subject to any other terms, conditions or rules applicable to the Event. And naturally, Riot Games has a solution for this issue in three refund tokens, given to players when they create their account. Buy Theatre Tokens. We sell Derby Theatre Gift Vouchers, in any denomination. Can I exchange my ticket or get a refund? We will replace a Product lost or stolen during delivery by us free of charge.8. If you need any help with your booking, please contact Theatre Tokens Customer Services using the details set out below, quoting the order number you were given at the time of purchasing your tickets (if applicable): Theatre Tokens is run by Society of London Theatre (SOLT) a not-for-profit organisation representing the London theatre industry. Tickets cannot be ... Can I use theatre tokens to pay for my tickets? SOLT Theatre Tokens are available for purchase in person from the Ticket Office. To prevent fraud and protect SOLT and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can verify your purchase. We will refund you the price you paid for the Products including delivery costs, by the method you used for payment. Leeds Grand Theatre The most magnificent of leading ladies, the ‘Grand Old Lady of Leeds’ has been entertaining audiences since 1878 with the best of the day’s cultural entertainment. If you paid only in part with a Theatre Token, your payment will be refunded in part by a Theatre Tokens eGift which will be emailed to you and partly paid direct to your account. These can be bought and used online, on the phone, or in person at Box Office, for all of our shows. All stated prices include any applicable Value Added Tax or other tax.4.8 Payment Method. We do not otherwise replace lost or stolen products once they have been delivered to you. Purchase Tickets Online or Call 706.625.3132. These need to be redeemed directly with the theatre itself. Please Note: American Express Cardmember pre-sale bookings and reserved seating can only be paid for with an American Express card - NT Gift and Credit Vouchers, and Theatre Tokens, cannot be used as payment for these benefits. Theatre Tokens, operated by Society of London Theatre of 32 Rose Street, London WC2E 9ET VAT number 242 2802 92 (SOLT/we/us), is selling tickets to you the customer (you) for this Event as an agent on behalf of the organisers of the Event (the Organiser) on these terms and conditions and subject to any other terms, conditions or … Delfont Mackintosh theatres are also giving full refunds for shows that are cancelled. At this time, the way to refund this card is to either ask for independent refunds, or to employ a trick and: National Book Tokens cards are valid for 8 years from last use, but it’s National Book Tokens’ policy to replace expired cards. We will contact you to let you know if we plan to do this.11.2 Nobody else has any rights under this contract. Theatre Tokens; Corporate and Education; Refund Policy. If you have any complaint or concern regarding these Terms and/or your purchase, please contact us at the details set out in paragraph 2.2 above.5. Nothing excludes our liability for death or personal injury caused by our negligence, fraud or any other liability which cannot be lawfully excluded or limited. Cash or cheques will not be accepted. You should always check that an Event is going ahead at the scheduled date, time and, if applicable, venue. The Brewhouse Theatre - Refund Policy. Without expiry and valid in more than 260 venues across the country, for over 36 years Theatre Tokens have proved an invaluable way to support this most precious of arts. 4.3 Your order number. We do not give refunds in any other circumstances unless you have a statutory right to a refund. Always check your tickets upon receipt and advise us promptly of any errors. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com Theatre Tokens is the only not-for-profit nationwide theatre voucher scheme. However, please note that we cannot accept advanced bookings after 6:00 p.m. or between 1:00 p.m. – 2:30 p.m. on Thursdays, Saturdays or other matinee performance days. Theatre Tokens And Gift Card Terms And Conditions Of Sale. This will invoke refund by token for that order. If the price of the tickets purchased by you (including any booking fee) is more than the value of the Theatre Tokens exchanged, you will be required to pay the balance.• Theatre Tokens have no expiry date.• Theatre Tokens shall not be liable or responsible for lost, stolen, destroyed or damaged Gift Cards, or if any card is used without your permission. If you breach those terms, conditions or rules then the Organiser may refuse access or admission (as applicable) or require you or other ticket holders to leave the Event. 4.11 Complaints. Once sold, no further tickets are available by any method of booking. ● Other retailers may refund Theatre Tokens as different payment types, so read … Any refund will usually be paid, using the same method you used to buy the tickets, within 30 days of the original date of the Event. Does the card expire? Instead, it uses a token representing a particular authorization that the merchant processor gave Theatre Manager at time of authorization. Theatre Tokens; Corporate and Education; Refund Policy. Vouchers can be used when making online bookings or via the telephone or in person when the counter re-opens in the future. No duplicate tickets will be issued to replace tickets that have been lost or stolen after they have been delivered to you, nor will such tickets be refunded. Tickets are sold subject to the Organiser’s right to alter or vary the programme due to events or circumstances beyond its reasonable control. Theatre Tokens can be purchased online at ... a credit note/voucher or a refund. © 2021 Society of London Theatre. These Terms1.1 What these terms cover. The purchase by you of tickets and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and SOLT are subject to the non-exclusive jurisdiction of the English Courts. Please read these terms carefully before you submit your order to us. We are currently processing refunds to customers who have paid by credit/debit card automatically - you don't need to do anything. If you wish to cancel your order within the Cancellation Period, please contact us at the contact details set out in paragraph 2.2 above. Tim Levy later joined them as co-directors in 2020. Our contact details are below. If we suspect fraud we may cancel any order or tickets. The Product price and delivery cost shall be as displayed on the Website during the ordering process, except in cases of obvious error. Exchange vouchers are valid for two years from the date of issue. No refunds will be offered under any circumstances if you fail to comply with the all terms and conditions applicable to the tickets, the Organiser, the venue or the Event. We try to ensure all prices are accurate but errors may occur. New handy plastic gift cards replaced traditional paper gift vouchers on 10th July 2017. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.11.4 Even if we delay in enforcing this contract, we can still enforce it later. If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am - 5.30pm (Monday to Friday) or email [email protected] For all card balance enquiries please call 0808 118 8787 between the hours of 9am - 5.15pm (Monday to Friday) or email [email protected] The Society of London Theatre, which represents the capital’s theatre industry, sells Theatre Tokens redeemable at 240 theatres across Britain without any expiry date. Unfortunately, we only deliver to addresses in the UK.4.5 Cancellation. "Contract" means any contract for the purchase of Tickets made between you and the NT (acting as agent for the relevant Third Party in those cases where a Third Party Event is the subject of the Ticket). Gift Vouchers can be redeemed online, over the phone and at the Box Office counter. Providing The Products7.1 Delivery Options. We understand that there’s nothing more annoying than buying a gift card and realising that it’s expired before you’ve… Tickets are sold on a first-come-first-served basis. Amendments will take effect when posted on the Website. ● If you paid only in part with a Theatre Token, your payment will be refunded in part by a Theatre Tokens eGift which will be emailed to you and partly paid direct to your account. Book theatre tickets. The European Commission has established a website for online dispute resolution which is available at www.ec.europa.eu/consumers/odr/, and which is designed to assist consumers in resolving disputes online without having to go to court.12. 5.3 Website Terms of Use. Nothing in these terms will affect your legal rights10. Theatre Tokens supports theatre in the UK. The Barn Theatre premises are accessible for wheelchair users and people with mobility issues. European Online Dispute Resolution Platform. 1.2 Why you should read them. We are processing in strict date order of performance, so you are likely to be contacted after the date you were due to go to the theatre. During the order process we will let you know when we will provide the Products to you. All rights reserved. However, refunds may be given at the Organiser’s discretion. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Further information on how we use your data in set out in our Privacy Policy. ● Other retailers may refund Theatre Tokens as different payment types, so read the communications from your ticket provider carefully. Tickets cannot be transferred, exchanged, or refunded once purchased other than for the reasons set out in these terms and conditions. It will help us if you can tell us the order number whenever you contact us about your order.4.4 We only deliver to the UK. We are not able to refund purchased tickets for any event held at or presented by the Brewhouse Theatre. These can be bought and used at Derby Theatre, along with lots of other theatres around the country. From time to time it may be possible to enter competitions or prize draws through the Website. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. Please bear with us while we confirm this … The Orchard Theatre Gift Vouchers; Theatre Tokens (Through our Ticket Office, over the phone or in person) ... On selected events we offer ticket protection which allows you to obtain a refund on your tickets should you be unable to attend for a number of reasons - like illness, travel delay, adverse weather conditions and more. If you paid with cash, voucher or Theatre Tokens we will contact you separately to arrange a refund. Except as may be set out in these terms and conditions, you must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of these terms and conditions. SOLT also runs the Olivier Awards, West End LIVE, Official London Theatre, Kids Week & Official London Theatre's New Year Sale. If you paid by cash or theatre tokens, or your payment card has now expired, please contact our Box Office on 07925 659065 (Mon - Friday 09:30 - 16:00) to discuss your refund … There may be additional terms and conditions applicable to those competitions or prize draws and where any such additional terms apply, you will be notified of that fact and given an opportunity to read those terms and conditions before you enter the competition or prize draw. Gift Vouchers can be bought via our Gift Voucher form. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the Product. You can use this for any future performance at the Everyman Theatre. Theatre Tokens. The Organiser may refuse access to the Event or arrange for you to leave the Event in certain circumstances and these are likely to include if you are involved with abusive, threatening, or other anti-social behaviour or make unauthorised audio, video or photographic recordings. You can use the money on your card to purchase goods in our bookstores or on our website. They are widely accepted at over 240 national theatres. Theatre Tokens Presents Ticketing Terms and Conditions. An order for tickets is not complete until accepted by us. Since re-opening, following a £23 million development of the city centre, it has played host to War Horse, Mamma Mia! Like most theatregoers we have been affected by the COVID closures and feel that the way in which our ticket refunds have been dealt with has been more than satisfactory, in what must be a difficult period for theatres and booking agents. National Book Tokens are non-refundable. Oxford Playhouse Gift Vouchers can be used online. If you purchased through Official London Theatre, once your refund has been processed by the ticketing company, your ticket will be refunded as a Theatre Tokens eGift that will be emailed to you. The minimum order value is £5. Our Rights To Make Changes6.1 Minor changes to the products. Yes. 4.7 Product Price. If you cancel your ticket or do not attend the Event, the ticket price will not be refunded. Run by the Society Of London Theatre and UK Theatre, it was launched in 1984 to encourage more audience attendance through the power of gifting. For Website sales, please read the SOLT Terms of Use, which are deemed to form part of these Terms and are incorporated into these Terms by reference. Decisions to change or cancel the Event are the responsibility of the Organiser. Our preferred method to contact you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder. Theatre Tokens. Redeemable on tickets or at Newcastle Theatre Royal bars, for programmes and ice creams (no change given). Except as stated in paragraph 34, we are not responsible for (i) losses not caused by our breach; (ii) indirect losses; (iii) failure to meet any of our obligations where such failure is due to events beyond our control; (iv) any third party technology or platforms on or via which the Event is accessed, facilitated or hosted and you acknowledge that your access to such technology and platforms is at your own risk and may be subject to the third party’s terms and conditions; (v) any loss of enjoyment; or (vi) any wasted expenditure (including without limitation any resulting costs you may incur for travel, accommodation, any other related goods or service or other compensation) where an Event has been cancelled or where you are otherwise entitled to a refund of the ticket price. If you paid only in part with a Theatre Token, your payment will be refunded in part by a Theatre Tokens eGift which will be emailed to you and partly paid direct to your account. You acknowledge that participating theatres may withdraw from the scheme at any time. When you receive your tickets check the details carefully. Their schedules are subject to change and may be affected by contracts, holidays, illness or events beyond the producers’ control. All of our theatres accept SOLT tokens which can be used in person at the box office or over the phone on 0330 333 4815. Nothing in these terms and conditions affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority or your right to pursue court proceedings or other forms of dispute resolution such as through the. These terms tell you who we are, how we will provide Products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. These can be bought and used online, on the phone, or in person at Box Office, for all of our shows. SOLT is not the organiser of the Event and has no responsibility whatsoever for the content contained in the Event or any loss or damage of any kind suffered at or in connection with the Event, save as specifically set out in these terms and conditions. - personalise our advertisements to you. So I have just paid an extra £5.60 to see a show. The use of cameras, tape recorders or any other electronic or digital recording, photographing or imaging devices is not allowed inside the auditorium. A breach of this condition will entitle SOLT or the Organiser to cancel the tickets without prior notification, refund, compensation or liability. Lemon Tree. Theatre Tokens, London, United Kingdom. In order to buy tickets from us you must be 18 years old or older. To accept our cookies please click the button below, or for further details and the chance to specify your cookie preferences please click ‘more information’. The price includes VAT where applicable. We will assign an order number to your order and tell you what it is when we accept your order. Gift cards bought online cannot be returned to a Waterstones store. ... Theatre Tokens. We will not otherwise share that information for marketing or any other purposes without your consent (as part of the booking process or otherwise) unless required by law. “E-Ticket” means a Ticket supplied by the NT in electronic form. It is a strict condition of these terms and conditions that the tickets you purchase are for personal use only. Your order of a Product is an offer to purchase from us. The offer is not valid on greetings cards and postage. If the Organiser cancels the Event (other than as set out in paragraph 19) and confirms this to SOLT, SOLT will inform you using the email address provided when you booked your ticket. Society of London Theatre Tokens are available for sale and redemption from the Box Office only. Before exchanging your Theatre Tokens for tickets to performances at participating theatres you should ensure that you have checked the relevant retailer’s refund and exchange policy and if applicable any ticket insurance options.• SOLT reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms and Conditions of Sale at any time.• To check your Gift Card balance visit TheatreTokens.com or call 020 3011 0755. Theatre Tokens is the UK theatre industry's national gift voucher scheme. 4.6 When your refund will be made. This is the only method of refund that can be used if you are shredding credit cards for PCI compliance. The perfect gift because...there's a little theatre in us all!
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