The rates of the Cruises are as published on Discover Qatar’s website, per person and include the inclusions stated herein. Smoking on the Cruise ship is only permitted in designated areas. If it is impossible to ensure a Passenger’s return as scheduled, due to unavoidable or extraordinary circumstances, Discover Qatar will bear the cost of necessary accommodation, if possible in an equivalent category, for a maximum of three nights. All rates are exclusive of Value Added Taxes (VAT). If in the opinion of that Leader, a Passenger’s behaviour or physical condition is detrimental to the safety, welfare and well-being of the group as a whole, or if the Leader considers that the Passenger’s general well-being will be put at risk by continuing with the Tour or Activity, the Passenger may be asked not to participate in the Tour or Activity without the right to any refund of the price. 6.3 - Each Passenger shall warrant that they are fit to travel by sea, and that their state of health or their behaviour shall not harm the other Passengers or the proper running of the trip. Extension of tour duration, additional services or amendments cannot be made during the tour. For the purposes of this clause reference to a Passenger includes any other person in a Passenger’s party. Or maybe the airline will charge the extra fee. 13: I have received a confirmation that my Best Price Guarantee claim is valid, how long will it take until I receive the refund? In the event of such termination, Discover Qatar’s liability to the Passenger and/or the Passenger’s party will cease and the Passenger and/or the Passenger’s party will be required to leave the accommodation or other service immediately. 2.2 - The Passenger agrees to the clauses and terms and conditions of this Cruise Ticket, where the Cruise Ticket is issued by CDP. If you have booked non-refundable tickets, then no part of the Fare + YQ/YR will be refundable. contract. Qatar Airways Holidays’ Terms & Conditions of booking (“Booking Conditions”) have to be reviewed and accepted by any customer who is or may be considering the booking of any holiday booking (“Holiday Booking”) including any persons who are booking together (“Customer”) prior to payment for a Holiday Booking to be accepted and confirmed. The Qatar Airways Fare Rules says that the Refund/Change/Cancellation fee based on membership tier and per ticketed passenger: Refund done more than 24 hours before departure: MEMBERS REFUND FEE Qatar Airways Holidays shall have no liability to Customer in respect of any loss or damage caused as a result of the booking not being made in compliance with such terms and conditions, including but not limited to any minimum age requirements. All persons travelling together will be deemed to have understood and agree with the Booking Conditions. 6.10 - Goods, property and items where the content may threaten the health and safety of people and property, damage or pollute the ship, inflammable, explosive, corrosive, hazardous, or odorous materials, materials likely to leak, items where import is prohibited or that are not compliant with customs or police regulations, and generally speaking any property and items other than those intended for the Passenger’s personal use are prohibited onboard and in luggage (hereinafter the «Prohibited Items»). All other quarantine protocols are applicable. The “Ponant” sailing ship does not allow access to persons with limited mobility or in wheelchairs. These special deals or offers apply to new bookings only and do not apply to existing bookings unless otherwise stated. Click here to view the full list of Qatar Airways Holidays General Terms and Conditions, Email: [email protected]. Any other Quarantine Hotel Package purchased after 1300 local time 22 December onwards will be cancelled with 100% cancellation fees. 6.15 - Pets and other animals are not allowed onboard the ships. Tours and Activities products purchased from Discover Qatar are non-transferable (if they are not part of a Travel Package) and cannot be sold, encashed or given away, nor can these services/travel products be used for commercial or promotional purposes. 5.5 - Any expenditure incurred onboard by the Passenger, or on their behalf, shall not be included in the Ticket price; such expenditure must be settled in cash and in any event before the Passenger leaves the ship. Before entering into the Contract, it is the responsibility of each Passenger to comply, as appropriate, with the administrative and/or health formalities required by the countries involved in the Services, notably but not limited to, those communicated by Discover Qatar and accessible on the website. We reserve the right to change your pre-booked hotel to another hotel of the same star rating category. Acquisition of a voucher or the making of a booking entitling Passenger’s to participate in a Tour or Activity shall be deemed to constitute Passenger consent and acceptance of these Terms and Conditions. 5.4 - Save for the exceptions set out in the cruise itinerary, or in the Cruise Ticket, excursions are not included in the Cruise Ticket price. We are in the process of updating our sites so that it is easier for you to manage the cookies we use. The Cruise Operator, the Carrier and/or CDP shall not be liable for the loss or theft of money, cash, marketable securities, jeweler and other valuables that the Passenger has not declared as valuables, entrusted to the onboard staff with a descriptive inventory including estimates, and for which they have not paid the corresponding proportional custody duties. Bookings must be paid in full to be confirmed. Affected Passengers for all tickets issued until June 30, 2020: Tickets can be rebooked to alternative dates or destinations without charge Qatar Airways also reserves the right not to grant any refunds if: 7: Can I earn the same amount of Qmiles or other frequent flyer miles if I change my booking? General 1.1 These Conditions are the Conditions of Carriage referred to in the ticket and except as provided in Sub Articles 2, 3, 4 and 5 of this Article, these Conditions ⦠Every occurrence of unavoidable or extraordinary circumstances will lead to the suspension of the obligations in these Terms and Conditions that are affected by such unavoidable or extraordinary circumstances and Discover Qatar shall not be liable as a result of any inability to meet such obligations in an event. In the event that a reservation is cancelled, a cancellation fee will apply in accordance with Clause 1.3. Passenger passports may be checked against national and international criminal databases, including those of Interpol. If you have a non-refundable ticket with non-refundable fare(s); unutilized coupon’s flown based tax (es) is refundable. They are exclusively sold and invoiced onboard, and are governed by the general terms and conditions applicable to the contract signed with the local operator providing the services. 344 497 011. Passengers should, however, take into account any limitations on the number, size and weight of luggage that may be imposed by airlines and other transportation used by Passenger. Discover Qatar will therefore have no responsibility for the acts or omissions (including negligence) of those operators or organisers or their servants or agents, or for any injury, damage or loss arising in connection with the provision of Tours or Activities by such operators or in connection with the event or its organisation. If a mobile and / or SIM is not required, a refund can be requested for any unused supplement amount. Qatar Airways checked baggage rules and allowances for the economy class passengers is two (2) checked baggage per passenger (depending on the class you travel). Alterations may be necessary for reasons beyond Discover Qatar’s control. Discover Qatar is the service provider for the Whale Sharks of Qatar Cruise and these Terms and Conditions, together with Qatar Holidays general booking terms and conditions (available to view at: https://www.qatarairwaysholidays.com/qa-en/terms.php/) govern the terms (the “Contract”) between Qatar Holidays and those persons booking and participating (the “Passenger(s)” on the Whale Sharks of Qatar Cruise (the “Cruise”) and any ancillary, excursions or services (together with the Cruise, being the “Services”). Visa expenses (which may include additional administrative charges imposed by the authorities of a country) and/or immigration reciprocity taxes if applicable. Passengers may ask for copies of the contractual terms for the Services under the Contract, or the international conventions, from Discover Qatar at the details provided. Some online travel agents also provide the fare rules, typically after selecting your flight and prior to entering passenger details. 8.2 - Unless CDP agrees more favorable conditions in a separate agreement or in its general terms and conditions of sale, the Passenger shall remain liable for the price of the Tick. You can cancel your reservation within 24 hours without any penalty before the departure of your flight. Answer: No. 6.4 - All Passengers must be in possession of a valid passport, or identity card, where applicable, as well as of the visas and vaccination certificates likely to be required at ports of call, and when the ship reaches its destination. If a Passenger’s state of health is likely to restrict their ability to go on the planned sea journey, or to disrupt the proper running of the trip, they shall inform the Carrier and the Travel Organiser, or the Seller, where applicable, and shall produce a medical certificate providing evidence of their fitness to travel on request. What Are Nonstop Flights Between USA And INDIA IN 2020 & 2021? All Passengers staying in accommodation booked through Discover Qatar are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of other guests. No refunds will be in the event of interruption or cancellation by any Passenger after the commencement of the Cruise, Name changes and departure date changes are considered reservation cancellations and subject to the above cancellation fees, Any booking changes are subject to a handling fee of QAR 100. A penalty fee may apply depending upon the purchased ticket fare rules. The offer is valid on Qatar Airways operated flights only. The evening before disembarkation, an invoice detailing a Passenger’s on-board spending will be delivered to the cabin. For all other claims which do not involve death or personal injury, the maximum amount Discover Qatar will pay if found liable on any basis is three times the value of the contracted Services (excluding insurance premiums and amendment charges) paid by or on behalf of the Passenger(s) affected in total unless a lower limitation applies to your claim. Valid for tickets issued on/before 30 September 2020. It is the responsibility of the Customer to obtain and carry a valid passport and other travelling documents including visas (Multiple entry visas are recommended), permits, vaccination certificates, etc. All you need to fill the application form given on the official website of Qatar Airways. Saver fare a saver fare is qatar airways base level entry fare and is available for sale and travel year round subject to availability. 2.2 - Where the Cruise Tickets is issued by CDP, by using or accepting the ticket, the Passenger agrees to its clauses and terms and conditions. Passengers are not entitled to any refund or compensation for any alterations to the itinerary that are caused by events beyond Discover Qatar’s control. Passengers should note that where disembarkation is necessary, some Inclusions such as Wi-Fi and complimentary all-day beverages will not be provided. Any Passenger who is unable to board a flight or the Cruise ship due to not showing the documents required cannot claim a refund or compensation. After clicking, you can select new flights and pay online for change flight. As the Ship does not have any facilities for giving birth onboard, women who are over six months’ pregnant shall not be allowed to board. Qatar Airways does not undertake any responsibility for such exchange conversions. 5: How far in advance can I change my booking? As per the Qatar Airways website, there are flights that may be canceled or amended.You can check the flight status here.. Important notice: These clauses are the terms and conditions that apply to your travel and/or cruise. As mentioned already they are applying fare rules: "WHEN A TICKET IS ISSUED WITH COMBINATION OF FARES WITH DIFFERENT PENALTY RULES THE MOST RESTRICTIVE CANCELLATION RULES WILL APPLY FOR THE ENTIRE TICKET" Qatar Airways may require the card holder to provide additional payment verification upon request by either submitting an online form or visiting the nearest Qatar Airways office, or at the airport at the time of check-in. Acceptance of the Contract occurs upon paying the total Contract price of this Service. If the original class is full, then the airline will rebook your seats in a higher class of service. Price and availability of the hotel offers are subject to change without prior notice. There is no refund for unused Services or if portions of the Services are missed. Also if there will be any fare difference or the same fare price is not available for new changed flight then the passengers need to pay that as well. If you are not able to change the ticket online, contact the nearest Qatar Airways office. Any increase in price would have to be paid prior to departure. Answer: If the claim is valid, then it will take up to 1 month to process the refund. In the event that MOPH mandate an extension beyond a 21 day period for any reason, the customer or sponsor will be liable to pay for the extra nights incurred. If a Passenger requires medical attention local medical services can be contacted immediately. The use of these Tickets by the Passenger whose name appears on them, and their boarding of the ship imply their full agreement with all of these general and particular terms and conditions, which must be understood and accepted by them when they register. Discounts may apply to Privilege Club Member (QRPLATINUM, QRGOLD and QRSILVER) subject to change by Qatar Airways Holidays. A provision of QAR 700 per person (shared accommodation) / QAR 1400 per person (single room) is payable at the time of booking in case of MOPH mandating up to 1 additional week extension of the quarantine period for individual bookings. First is from your side and another is from the side of airline due to any reason. In any event, pregnant women travelling onboard the Ship are advised to see a doctor before boarding in order to ensure that their state of health is appropriate for the Cruise that they are planning. Qatar Airways Holidays shall under no circumstances be liable to the Customer or any person travelling with him/her for (i) any death, personal injury, property damage, sickness, accident, loss, delay, increased expense, consequential loss or any misadventure howsoever caused, (ii) any act, omission, default of any hotelier, carrier, overseas tour operator, suppliers, handling agents or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage, facility, any cultural and/or sporting activity, or any other service for the Customer or for any person traveling with him/her howsoever caused, (iii) the temporary or permanent loss of or damage to baggage or personal effects howsoever caused. The official currency on board the Cruise ship is the Euro. Question No. Passenger’s will then be contacted by a reservations representative who will collect all relevant information from the Passenger and payment. No refund or Cancellation fee will apply 1: How can I change my booking online? Further, Discover Qatar will be responsible for what Discover Qatar employees and/or, agents do or not do if they were at the time acting within the course of their employment or carrying out work Discover Qatar had asked them to do. On the other hand if flight is delayed by 5 hours or more at departure you’re entitled to a refund. For these purposes, Customers authorize us to retain and use such data to transmit it to our own offices, suppliers, authorized agents, government agencies, other carriers or the providers of such services, in whatever the country they may be located in accordance with Qatar Airways Holidays’ Privacy Notice. On hold, bookings are not eligible for changes. The following terms and conditions may be applicable to the Contract: Tours or Activities are subject in all respects to these Terms and Conditions and to any and all terms and conditions of the owners, operators, public carriers and such other persons who provide Tours or Activities to the Passenger. Bookings should be made through an online enquiry form that will be directed to Discover Qatar’s Reservations Team. All Holiday Bookings are subject to, and shall be made in accordance with, the individual terms and conditions and booking requirements of the hotels, tour operators, suppliers and/or handling agents as applicable. 6.13 - The Passenger must oversee their luggage and personal effects during their stay onboard, as well as during boarding, transshipment, and disembarkation operations. Offer applicable to the selected room category and listed hotels only. Free checked baggage allowance on all Qatar Airlines flights depends on the weight and dimensions of baggage, plus the route and cabin class.. 40 kg of checked baggage is allowed in Business Class cabins, with baggage size not exceeding 158 cm in total dimensions including length, width and height.
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