Here are your other options. This is trickier. It’s important to note that for the Live voucher process this step is not required. Last week, British Airways announced that all Future Travel Vouchers would be extended by 12 months. British Airways | Executive Club - Changed mind about a future travel voucher - Has anyone been issued a future travel voucher, and then been able to swap the voucher for the avios points which they are now offering instead ? However, wait until the last minute in case the flight is cancelled by BA as cancellation allows you to avoid the £35 fee. Last name of passenger. If you received a Future Travel Voucher/e-voucher when you cancelled your flight or your flight was cancelled you would previously have the expiration date of 30 April 2022. British Airways to trial IATA Travel Pass No international short-haul at Gatwick until June BA Future Travel Vouchers extended to April 23 Following on from the announcement that there will be no end date for travel for BA’s “Book with confidence”, there have been further changes. If you receive an eVoucher by email to replace your Future Travel Voucher, you can use it online without having to call BA to rebook. In this scenario, you should call BA and ask for your cash, Avios and any 2-4-1 voucher to be returned to you. BA has extended the expiration date on refund vouchers; they can be used to book a flight up until April 2022. What is the process for this? Yes. In a further update effective April 28th, 2020, voucher validity will be extended for use up to April 30th, 2022. BA said: "We know current uncertainty means our customers require more flexibility in managing their travel plans. Your email address will not be published. If not.. could you book a new flight with the travel voucher … Once you have issued a Future Travel Voucher, behind the scenes, British Airways will convert the Future Travel Voucher into an eVoucher, using a phased approach, starting from 30th July, 2020. If you’d like to claim a full refund, ... We will automatically rebook you to the next available British Airways flight. BA said: "We know current uncertainty means our customers require more flexibility in managing their travel plans. British Airways has just extended the validity period of its Future Travel Vouchers and its eTravel Vouchers through 30 April 2023 – that’s a one-year extension. Maximise your Avios, air miles and hotel points. Once British Airways has converted the Future Travel Voucher into an eVoucher, an e-mail will be sent to the Agent’s e-mail address. BA Future Travel Vouchers extended to April 23Following on from the announcement that there will be no end date for travel for BA's 'Book with confidence', there have been further changes. Here are a few pointers to help you decide whether to buy and how to get the best price. Your new trip booked with your voucher must be fully completed by 30 April 2023 (departure and return). I asked if they can open up 2x seats on the requested flight and they said they can’t do that. EasyJet also initially removed the automatic refund option from its website in a bid to persuade passengers to take vouchers for future travel instead. more information Accept. Book with Confidence. Voucher expires Nov-21 but they extended to Apr-22 to align to travel voucher. The Future Travel Voucher must be converted into an eVoucher. As above this voucher will be valid until 30 April 2023. Instead, I would take the Future Travel Voucher because your voucher will include a separate credit for the seat reservation fees which can only be used against future seat reservations. Future Travel Vouchers can only be redeemed by calling British Airways, unlike Companion Vouchers, which can be redeemed online. Alternatively, if your booking contained a 2-4-1 voucher which is nearing expiry, you may want to take the Future Travel Voucher as this keeps your 2-4-1 alive and you can rebook for flights completed by 30th April 2023. Yes. If you don’t have … Remember if your flight was cancelled you are entitled to a CASH refund you don’t need to accept the voucher. A list of partners is here. You cannot change the passenger names, however, which will be a problem for some people. Qatar Airways is giving away 100,000 flights to anywhere. British Airways. Where Can I Fly To For 25000 Avios Points? However, wait until the last minute in case the flight is cancelled as cancellation allows you to request a full cash refund. Made a booking within the last 24 hours with a travel agent (not with British Airways)? See a whole year of reward seat availability on one page at SeatSpy.com. Having read various bits I cannot see that BA have yet announced a new expiry date for 2-4-1 vouchers? Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573), 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Travellers with bookings … "That's why all vouchers issued under our Book with Confidence policy are valid until April 2023." In recent weeks we have seen cases of British Airways ceasing to sell tickets for flights but not cancelling the service. provide up-to-date travel information, new boarding passes and, if required, overnight accommodation. British Airways told us it has issued over 1.9 million vouchers for customers to use for future travel. Flights to SYD. This voucher can be used as full or part payment for travel 30 April 2023. If you have accepted a voucher for future travel from an airline but were due a refund, you’re going to find it next to impossible to get the airline to convert that voucher into cash. When you want to rebook, you call BA and your ticket is unfrozen. In terms of expiry it makes no difference as both types of voucher have been extended to 30th April 2023. Refunds for cancelled flights booked for cash can now be requested online here – there is no need to call. British Airways Future Travel Vouchers – everything you need to know Who can apply for a refund in voucher form? There is no sign yet of BA making an additional, third, extension to expiring 2-4-1 vouchers but I consider it likely. Problems logging in? The sales ends at midnight on Wednesday 30 September. If you don’t want to pay £35, take the Future Travel Voucher but note its limitations (no changes to passenger names, no way to add a 2-4-1 etc). A British Airways passenger was refused a refund for a cancelled flight even after she sent screenshots of the airline's website showing the option of a voucher was not mentioned. Once you have issued a Future Travel Voucher, behind the scenes, British Airways will convert the Future Travel Voucher into an eVoucher, using a phased approach, starting from 30th July, 2020. I have a similar issue. BA have today cancelled this flight. Personally I’d prefer the Avios and cash back in my account. Amex 2-4-1 voucher original expiry date May 2020. Your Avios, taxes and 2-4-1 voucher are returned to you. As well as extending previously issued vouchers the scheme has now also been extended to include people booking from now until 30 April 2022. A British Airways passenger was refused a refund for a cancelled flight even after she sent screenshots of the airline's website showing the option of a voucher was not mentioned. Made a booking within the last 24 hours with a travel agent (not with British Airways)? Future Travel Vouchers can only be redeemed by calling British Airways, unlike Companion Vouchers, which can be redeemed online. The vouchers don’t need to be used until April 30, 2022, meaning that there’s plenty of time to spend them. Rebooked March this year. If you booked your flight a year in advance, you can’t take advantage of this. Related: How to understand and use a British Airways Future Travel Voucher. As the year lurched from crisis to crisis on what felt like a rolling basis, I was lucky enough to always get my cash returned to me. The extension of the vouchers is a good thing for customers however it does signify the belief that long-haul travel won’t be returning at any serious level until much later on than originally thought. British Airways has advised us that the only two ways to determine the value of your Future Travel Voucher are to: Look up the value of your original booking it relates to, using the PNR in the voucher email. British Airways and easyJet are refusing to adhere to EU guidance and refund passengers who were issued vouchers when their flights were cancelled due to the pandemic. Take the Future Travel Voucher if you no longer wish to travel. TOP HOTEL BONUS POINTS OFFERS (MARCH 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. British Airways has extended the expiration dates of all valid 2-4-1 Companion Vouchers and Gold Upgrade Vouchers yet again. You can block cookies via your browser settings. How do BA American Express companion vouchers work? Last updated Aug 05, 2020. There is no sign yet of BA making an additional, third, extension to expiring 2-4-1 vouchers although I think it is likely. As well as extending previously issued vouchers the scheme has now also been extended to include people booking from now until 30 April 2022. Conversion to eVoucher. Big thanks to the good people at Finnair, British Airways, Aer Lingus and Swiss. You have no other option. Many cards also have generous sign-up bonuses. Really hoping they extend to Apr-23. Applies to British Airways Holidays bookings based on British Airways or British Airways codeshare flights only, holidays including flights on other airlines may be subject to change fees. There are two official British Airways American Express cards: 5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review, 25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review. 12 Feb 2021 at 15:31 British Airways | Executive Club - Changed mind about a future travel voucher - Has anyone been issued a future travel voucher, and then been able to swap the voucher for the avios points which they are now offering instead ? Was due to fly to Barbados in April on an Avios booking with 2-4-1. Booking reference. Per the judge’s ruling, The Travel Voucher does not represent a signed contract and thus whatever the circumstance BA must pay cash if the customer prefers. If we cancel will our 2-4-1 voucher be valid till April 2023 or only 2022? British Airways told us it has issued over 1.9 million vouchers for customers to use for future travel. Click more information to read about these cookies and how you can opt out. Are BA companion vouchers worth it (BA Amex 2-4-1). Until 9th April 2021, American Express is running the biggest sign-up bonuses ever seen on a UK payment card. The BA call centres have seen some long wait times with pre-recorded warnings that customers should only be calling if they have urgent travel needs, not if they are looking to redeem a voucher for travel next year. British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. Alternatively, BA will move you to ANY future BA flight – even if there are no Avios seats available – to a city within 300 miles of your original destination. If you voluntarily cancel for a refund, you pay the £35 per person cancellation fee and you LOSE the seat reservation fee you paid even though your Avios and taxes are returned. (EDIT: we updated this article during Sunday with additional information provided by BA.) I want to take a look today at whether you should take a British Airways ‘Future Travel Voucher’ or a cash refund if you decide to cancel an upcoming flight. Your eVoucher value includes the cost of any extras such as seating, baggage and meal purchases. Site Help. As a reminder, there are various ways of earning Avios from UK credit cards. Vouchers can be used as payment, or part payment, for a future booking. The Future Travel Voucher process has caught many British Airways travellers out, especially as their Avios, fees, taxes and surcharges for multiple bookings may be spread across multiple Vouchers that they cannot view, track or redeem online. In an attempt to overcome business concerns over bookings flights, and potentially as a first step to withdrawing Book With Confidence and Future Travel Vouchers, British Airways has announced two new fare classes. Will travel vouchers that have already been redeemed be eligible for travel up until 30 April 2023 if you want to change your booking again? Get in touch with us to redeem it when you're ready to make a new booking. Applied for a future travel voucher? Your voucher will exactly be of the same worth as of the ticket of the base fare. This includes using an affiliate tracking cookie if you click an external link. British Airways also started the long process of automatically turning Future Travel Vouchers for cash tickets into eVouchers. British Airways is in the process of coding the vouchers for online use, and that up to three vouchers may be combined for future use. You will also save the £35 cancellation fee. You'll receive your future travel voucher within 7 days from submitting our form. Points transfer 1:1 into Avios. The voucher expires on 30 April 2023. If you want to claim a voucher for your booking you can do so on the British Airways website. What happens if you paid extra for seating or baggage? Contact us . There will be a voucher number which will be followed by a ten-digit unique code. Booking for March 2020 cancelled. Is Hilton Honors the best hotel loyalty scheme? If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher. This will be managed via an automated … I explained that they had done exactly that on another booking (to Johannesburg) and the guy said that they have changed their policy, or rather they have reverted back to their non-enhanced policy. If you are looking to kick-start your Avios with a huge 200,000 haul don’t forget to take a look at our guide to fast track yourself to a rather cool 200,000 Avios points – https://pointsuncovered.com/american-express/fast-track-yourself-to-2000000-avios-points/, Your email address will not be published. British Airways was among a number of airlines to remove the refund option from its website in March, persuading passengers they needed to apply for vouchers … British Airways has advised us that the only two ways to determine the value of your Future Travel Voucher are to: Look up the value of your original booking it relates to, using the PNR in the voucher email. British Airways has recently extended the Future Travel Vouchers /e-voucher scheme for those who have accepted vouchers by cancelling their trip due to the ongoing COVID-19 pandemic. To encourage people to book flights in this uncertain world, British Airways introduced a Book with Confidence promotion last summer. If you are booked to travel to any Indian destination up to 14 April 2020, you have the option to rebook to another British Airways flight for later travel for any date up until 31 May 2020. Within the NDC APIs, you can now request a Future Travel Voucher. Last week, British Airways announced that all Future Travel Vouchers would be extended by 12 months. The only catch is that the last date to travel is 365 days from the day you made the original booking. These vouchers were (and still are) more than a little inflexible (no name changes, a phone call is required to use them, etc…). Know this: if an airline cancels your flight, rather than you cancelling, you’re eligible for a refund, not just a voucher.With covid-19, there’s been an unprecedented amount of that, and many customers want their money back, with no plans to travel in the near term, and uncertainty around many jobs. If you are willing to swallow the £35 cancellation fee per person, I would ring up British Airways and cancel your booking. Booking reference. Fast Track Yourself To 250,000 Marriott Bonvoy Points, Fast Track Yourself To 200,000 Avios Points. Click for details. As of now, only eVouchers can be redeemed in the NDC APIs therefore all Future Travel Vouchers must be converted. By continuing to use the site, you agree to the use of cookies. Here are links to our reviews: 100,000 points sign-up bonus – SPECIAL OFFER TO 9th APRIL – and a long list of travel ….. Read our full review, 50,000 points sign-up bonus – SPECIAL OFFER TO 9th APRIL – and free for a year Read our full review. When I ended up having to cancel flights this year I took the vouchers rather than cash as its going to make future booking easier if work applies This can be particularly useful if you ever lose your voucher confirmation email (or if it never arrives) as you can always get your ticket number from your original booking details. The first thing I learned about these British Airways vouchers is that the ticket number associated with the original booking (the one that starts 125-xxxxxxx etc…) becomes the voucher number. It doesn’t matter when the booking was made, you can make a booking today and later claim a voucher as long as the booking is no later than 30 April 2022. You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as: Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review, 30,000 points and an unbeatable set of travel benefits – for a fee Read our full review. ©2021 Head for Points. Last name of passenger. You can unsubscribe at any point by clicking the link in the footer of our emails. Your voucher even has the same reference number as your old ticket. Think of a ‘Future Travel Voucher’ as a frozen ticket – because that’s what it is. Sell Your Amex Points For 0.9p, Healthcare Professionals! Instead of giving you your cash back, you receive a voucher from the airline which can then be applied to future travel. The BA call centres have seen some long wait times with pre-recorded warnings that customers should only be calling if they have urgent travel needs, not if they are looking to redeem a voucher for travel next year. Some passengers willingly accepted vouchers, believing they were helping the airlines, but others claim they weren’t told they were entitled to cash refunds, or were issued with vouchers they didn’t want. However, wait until as late as possible in case British Airways decides to cancel the flight as cancellation allows you to request a full cash refund. If you don’t want a voucher and already know where and when you want to travel, you can change your journey date or destination in the Manage My Booking section of the BA website. Our conundrum…. Towards the beginning of the pandemic, British Airways was issuing ‘Future Travel Vouchers‘ to its customers regardless of the currency used to purchase the original fare. However, you need to consider whether you can re-use your 2-4-1 voucher before it expires. 'British Airways owes me £8,500 – and its vouchers are perplexing' Confusion arises because BA has issued two different kinds of voucher By Gill Charlton 11 January 2021 • 11:06am Title. Last week, British Airways announced that all Future Travel Vouchers would be extended by 12 months. Booking reference. If you’ve canceled upcoming travel booked through British Airways because of coronavirus and its associated travel restrictions, you may have received a credit voucher for the amount you originally spent, which BA calls a Future Travel Voucher. The voucher returned to you is only valid for one year from the date it was issued. MARTIN LEWIS has issued new advice for British Airways customers who have been left with cancelled flights amid the coronavirus pandemic. Links on Head for Points may pay us an affiliate commission. Created by Darren Grimshaw. 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